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Spencer Gifts

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Spencer Gifts LLC
Spencer's
Company typePrivate company
IndustryRetail
FoundedJune 19, 1947; 77 years ago (1947-06-19)
FounderMax Spencer Adler
HeadquartersEgg Harbor Township, New Jersey, U.S.
Number of locations
Over 670[1]
Key people
Steven Silverstein, CEO
Owners
Parent
SubsidiariesSpirit Halloween
Websitespencersonline.com

Spencer Gifts LLC, doing business as Spencer's, is a North American mall retailer with over 600 stores in the United States and Canada. Its stores specialize in novelty and gag gifts, and also sell clothing, brand merchandise, sex toys, room decor, collectible figures, fashion and body jewelry, and fantasy and horror items.[2] The company also owns and operates a pop-up seasonal retailer, Spirit Halloween.

History

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Spencer Gifts was founded in 1947 in Easton, Pennsylvania by Max Spencer Adler (1897–1979) as a mail-order catalog which sold an assortment of novelty merchandise.[3][4] The company moved all mail order and fulfillment operations to Atlantic City, NJ. In 1960, Max's brother, Harry, who had been with the company since 1947, sold his shares to his brother and left the company.[5]

In 1963, Spencer Gifts opened its first retail store in the Cherry Hill Mall in Cherry Hill, New Jersey, where it operates to this day.[6]

After opening approximately 450 stores under the name Spencer Gifts, Adler sold Spencer Gifts to entertainment conglomerate MCA in 1967.[7] In 2003, Spencer's Gifts was completely rebranded after being put under new management, and with the change become known only as just Spencer's.[8]

In 1990, Spencer Gifts closed its mail-order catalog division.[9]

In 1993 and 1996, respectively, Spencer Gifts acquired the DAPY line of stores and opened its first GLOW! store.[10] The DAPY and GLOW! trademarks were retired sometime before 2007.[11] Around 2021, both GLOW! and DAPY returned to business under a private entity, until July 2024 when GLOW! announced they would be closing down along with DAPY.

In 1995, MCA was acquired by Seagram Company Ltd. and was renamed Universal Studios. Spencer Gifts began to operate Universal Studios stores as a subsidiary of its parent company.[10]

In 1997, Spencer Gifts opened its first store in Canada.[10]

In 1999, Spencer's acquired Spirit Halloween, a seasonal retailer founded by Joseph Marver in 1983. At that time, the business had 60 temporary locations.[12] Spirit's stores are only open for the two months leading up to Halloween, though it maintains a website year-round. The stores are generally operated out of the spaces of recently vacated businesses. As of 2013, Spirit had over 1,000 locations, which comprised about half of Spencer's annual revenue of $250 million.[13]

In 2000, Spencer's expanded into the United Kingdom.[14] The chain opened up to 14 stores in the United Kingdom before closing them sometime in the mid-2000s.[15]

Typical merchandise at a Spencer's Gift shop

In 2001, Vivendi acquired Universal Studios and rebranded the entire organization as Vivendi Universal Entertainment. Less than two years later, in 2003, GB Palladin, a joint venture between Gordon Brothers Group and Palladin Capital Group, acquired Spencer Gifts from Vivendi, around the same time Vivendi was preparing to sell the majority of its shares of Universal Studios to General Electric's NBC division. As a result of the sale, Steven Silverstein became Spencer Gifts' CEO and also the CEO and president of Spirit Halloween.[16]

In fall 2004, Spencer's began redesigning its stores.[17]

In 2006, Spencer's began its "Spirit of Children" program, which raises donations through its Spirit Halloween stores and hosts Halloween parties in children's hospitals in Canada and the United States. Since 2007, the program has raised over $110 million for over 130 children's hospitals.[18]

ACON Investments acquired the company in 2007 and sold it to Spencer's management in 2015.[11][19][20]

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The company has been investigated by the Federal Trade Commission (FTC) for its advertising practices.

In 1962, Spencer Gifts was found by the Federal Trade Commission to have violated the Federal Trade Commission Act by making misleading statements in advertising its "Reduce-Eze" girdles and ordered to cease making false claims. The girdles were advertised with statements such as "Slim 4 Inches Without Diet" and "Trims 4 Inches Off Your Figure".[5]

In 1969, Spencer Gifts was found by the FTC to, through the use of words like "stone", "birthstone", and "gold", have misrepresented its jewelry products. As its jewelry did not contain any "genuine precious or semiprecious stones", nor was its metal 24 karat gold, Spencer Gifts was ordered to stop use of deceptive statements in the promotion of its jewelry.[21]

In 1970, Spencer Gifts was found by the FTC to have misled its customers as to the efficacy of its "non-prescription magnifying spectacles" by failing to disclose that correction of vision defects is limited to older persons who do not have any eye diseases, like astigmatism, but only need "simple magnifying or reducing lenses". The FTC ordered the retailer to cease the use of advertisements that misrepresented the quality of its optical products.[22]

Controversies

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Spencer Gifts has come under fire for its merchandise, which has been considered to be sexually explicit and racist.

In 1989, the American-Arab Anti-Discrimination Committee (ADC) mailed thousands of pamphlets to Arab-Americans across the United States to campaign against Spencer's 'sheik' and 'Arafat' Halloween masks, which were marketed as part of its "Fright Stuff" line of products. The pamphlet featured a picture of the 'sheik' mask and claimed that it "was the only ethnic one in the product line and being marketed alongside traditional monster masks reinforced the notion Arab people are scary."[23] Spencer Gifts pulled the two masks from its stores in October following a "three-day protest and telephone campaign" by the ADC, but decided later that month to place the masks back on sale, prompting the ADC to boycott and picket Spencer's stores. In a letter to ADC spokesperson Faris Bouhafa, Spencer's general counsel Ronald Mangel said that "after re-reviewing the 'Sheik' and 'Arafat' masks and discussing the look of the masks with others", Spencer's president John Hacala decided to reverse the earlier decision and place the masks back in stores. "We will not reorder the masks for next year," the letter added.[24]

Spencer Gifts has been criticized for allowing children access to adult toys and other explicit products. While adults-only products are ostensibly kept in areas off-limits to children, there have been several instances where that is not the case.[25][26][27] In one instance, police seized adult materials from the Spencer Gifts in Rapid City, South Dakota as "possible evidence for the national retailer's failure to register as an adult-oriented business".[28]

In February 2014, the Ancient Order of Hibernians, the largest Irish organization in the United States, called on Spencer's to cease the sale of merchandise it felt propagated stereotypes about Irish Americans, such as a T-shirt with the slogan "F*** me I'm Irish" and a hat sporting the phrase "Irish Girl Wasted". AOH National Anti-Defamation Chairman Neil Cosgrove protested, "We note that Spencer's Gifts is a recidivist when it comes to denigrating the heritage and culture of Irish Americans. Spencer's St. Pat's merchandise seems to plumb new lows with each year."[29]

References

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  1. ^ "Company Information: About Spencer's". Spencer's. Archived from the original on March 5, 2017. Retrieved March 5, 2017.
  2. ^ "About Spencer's". Spencer's. Archived from the original on March 17, 2015. Retrieved March 17, 2015.
  3. ^ Robertson, Seth (Fall 2008). "From Broadway to Wall Street". Vanderbilt Business Magazine. Nashville, Tennessee. Archived from the original on April 2, 2015. Retrieved March 15, 2015.
  4. ^ Kuperinsky, Amy (October 28, 2007). "A store that 'gets' pop culture" (PDF). The Press of Atlantic City. Pleasantville, New Jersey. Archived (PDF) from the original on April 2, 2015. Retrieved March 16, 2015 – via Rochester Institute of Technology.
  5. ^ a b Federal Trade Commission (November 13, 1962). In the Matter of Spencer Gifts, Inc., et al (PDF) (Report). pp. 1161–1166. 8281. Archived (PDF) from the original on October 25, 2015. Retrieved March 16, 2015.
  6. ^ "About Spencer's". Spencer Gifts. Archived from the original on March 17, 2015. Retrieved March 15, 2015.
  7. ^ Zhito, Lee, ed. (December 23, 1967). "MCA Enters Merger With Spencer Gifts". Billboard. Vol. 79, no. 51. p. 6. ISSN 0006-2510. Retrieved March 15, 2015 – via Google Books.
  8. ^ "Company Information > About – Spencer's". www.spencersonline.com. Archived from the original on December 1, 2017. Retrieved November 27, 2017.
  9. ^ Cornish, Neil (June 14, 1990). "Spencer Gifts To Close Jcc Catalog Division". Daily Press. Newport News, Virginia. Archived from the original on April 2, 2015. Retrieved March 16, 2015.
  10. ^ a b c "Corporate Information". spencergifts.com. Archived from the original on February 4, 2002. Retrieved March 16, 2015.
  11. ^ a b Adler, Neil (August 23, 2007). "Acon Investments plans to grow Spencer Gifts". Washington Business Journal. Washington, D.C. Archived from the original on October 30, 2016. Retrieved March 15, 2015.
  12. ^ Trevison, Catherine (October 22, 2000). "Temporary retailers fight over space as holidays approach". The Seattle Times. Seattle, Washington. Archived from the original on March 3, 2016. Retrieved March 16, 2015.
  13. ^ O'Connor, Clare (October 11, 2013). "No Trick, Just Treat: Halloween Pop-Ups Now Account For Half Spencer Gifts' Annual Sales". Forbes. New York City. Archived from the original on May 8, 2015. Retrieved March 16, 2015.
  14. ^ "Spencer Gifts Goes Global with First Retail Store in the United Kingdom". spencergifts.co.uk. March 2000. Archived from the original on April 5, 2001.
  15. ^ "Store Locations". spencergifts.co.uk. Archived from the original on February 11, 2003. Retrieved March 16, 2015.
  16. ^ "Gordon Brothers and Palladin acquire Spencer Gifts". Boston Business Journal. Boston, Massachusetts. June 2, 2003. Archived from the original on April 2, 2015. Retrieved March 16, 2015.
  17. ^ "Spencer's Marks 60th Anniversary". PR Newswire. December 21, 2008. Archived from the original on April 2, 2015. Retrieved March 16, 2015.
  18. ^ "About Spirit of Children". Spirit Halloween. 2013. Archived from the original on December 7, 2023. Retrieved December 7, 2023.
  19. ^ "ACON Investments PORTFOLIO". Archived from the original on November 21, 2018. Retrieved October 31, 2018.
  20. ^ "Moody's affirms Spencer's ratings following debt-financed purchase of ACON Investments' equity stake". Moody's. June 10, 2015. Retrieved June 14, 2020. Moody's Investors Service affirmed SSH Holdings, Inc.'s ("Spencer") B2 Corporate Family Rating ("CFR") and B2-PD Probability of Default Rating ("PDR") following the company's announcement of a debt-financed purchase of ACON's equity stake and dividend distribution.
  21. ^ Federal Trade Commission (April 29, 1969). In the Matter of Spencer Gifts, Inc (PDF) (Report). pp. 769–772. C-1527. Archived (PDF) from the original on April 2, 2015. Retrieved March 17, 2015.
  22. ^ Federal Trade Commission (February 24, 1970). In the Matter of Spencer Gifts, Inc (PDF) (Report). pp. 165–168. C-1694. Archived (PDF) from the original on April 2, 2015. Retrieved March 17, 2015.
  23. ^ Reitz, Stephanie K. (October 25, 1989). "Ethnic Complaints Prompt Spencer Gifts To Pull 'Sheik' Masks". The Morning Call. Allentown, Pennsylvania. Archived from the original on March 4, 2016. Retrieved March 15, 2015.
  24. ^ "Arab-American Group to Protest 'Offensive' Masks". Los Angeles Times. Associated Press. October 28, 1989. Archived from the original on April 2, 2015. Retrieved March 15, 2015.
  25. ^ "Undercover Video Shows Kids Getting Access To Adult Toys". newsnet5. Cleveland, Ohio. Archived from the original on February 4, 2008. Retrieved March 16, 2015 – via Wayback Machine.
  26. ^ Vedder, Tracy (April 28, 2011). "Local stores found selling sex toys, porn to children". KOMO-TV. Seattle, Washington. Archived from the original on May 2, 2011. Retrieved March 16, 2015.
  27. ^ Richards, Brandon (March 2, 2011). "Sex toys on display at Spencer's?". KPLC. Lake Charles, Louisiana. Archived from the original on April 2, 2015. Retrieved March 16, 2015.
  28. ^ Rusch, Emilie (November 9, 2010). "Police seize mall store's sex toys". Rapid City Journal. Rapid City, South Dakota. Archived from the original on August 31, 2015. Retrieved March 16, 2015.
  29. ^ O'Shea, James (February 22, 2014). "Massive Irish American effort to end insulting St. Patrick's Day gifts". IrishCentral. Archived from the original on April 27, 2016. Retrieved March 15, 2015.
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